Responsible Beverage Sales and Service Training
OUR COMPREHENSIVE COURSE WILL HELP YOU REDUCE UNDERAGE ACCESS TO ALCOHOL, OVER-SERVICE OF ALCOHOL, AND INSTANCES OF IMPAIRED DRIVING. TOPICS DISCUSSED INCLUDE: LIABILITIES AND RESPONSIBILITIES, ID VERIFICATION TECHNIQUES, IDENTIFYING SIGNS OF INTOXICATION, STAFF COMMUNICATION, AND POWERFUL CUSTOMER SERVICE PRACTICES.
OUR RBSS COURSES, RECOGNIZED BY THE CALIFORNIA ABC INCLUDE:
Bar, Restaurant, Nightclub (on-sale – 4 hours)
Our on-sale course covers all of the topics that are required for RBSS certification. It also focuses on the daily interactions that servers and bartenders have with customers, how to better pace their customers consumption, and how to reduce incidents of illegal over-service and drunk driving.
Working with, Ventura County Behavioral Health, we are able to offer this course free of charge several times throughout the year. Check out our schedule of free trainings to see they work for you. If not, email us to schedule a low-cost private training.
Liquor Store, Grocery, Etc… (off-sale – 3.5 hours)
Reducing underage-access at local “buy and take home” locations is extremely important, and this course provides the tools the staff need to ensure that retail locations such as grocery stores, liquor stores, and convenient stores provide the safest alcohol service.
Email us to schedule your private, low-cost training today.
Special Events (2 hours)
Focusing specifically on information that is relevant to day-use servers, who provide alcohol sales at concerts, wine tastings, beer festivals and any other special event where alcohol is served. This course focuses on material such as wristbands and maintaining a safe drinking environment when your customers are on the move, through greater communication, and proper ID checking.